October 18, 2022
by Sarah Wray
N-Ovate Solutions, the consulting firm founded by former Atlanta Chief Technology Officer (CTO) Tye Hayes, has launched a new suite of data management tools for government and education organizations.
Hayes worked for the City of Atlanta from December 2018 to July 2021 as chief technical officer and then acting chief information officer (CIO). She has also worked as an assistant CIO for Atlanta Public Schools and as an information security and privacy manager for Lockheed Martin.
Given her professional background, cities are among the target markets of the SmartGov data technology solutions, which were created as part of the Black progress matters Black-owned business incubator.
cities today spoke to Hayes about the problems she aims to solve.
Cities Today (CT): There are many other data platforms and analytics solutions for cities. How is SmartGov Data Tech different?
Tye Hayes (TH): Cities face two significant data challenges: they struggle to manage all the data they collect from a variety of new and innovative sources, and they struggle to keep up with the ever-increasing volume of data collection increase.
SmartGov Data Technologies helps cities connect all their data to have one repository for all their information. Our archiving solution also allows cities to set up retention policies to keep track of their data and ensure it is properly stored.
As cities shape their smart city strategy with a combination of cameras, wearables, and the different types of smart innovations available, they need a way to ingest new data and marry it with their data. inherited. The combination of all the data is where the smart city becomes powerful. SmartGov Data Tech is an enabler for smart cities, and we’re working with vendor partners, and we’ll work with cities to try to solve that.
Cities produce large amounts of data daily, but often lack an efficient way to store and manage this information. This can lead to duplicates, compliance issues, and difficulty extracting valuable information. SmartGov provides a much-needed solution by helping cities see all their data, eliminate duplicates and bring them into compliance. Plus, by reducing storage costs, we can help fund innovations around data.
SmartGov is unique in that we help both the city and its supplier partners. We are essentially the glue in the middle solving problems on both sides.
CT: In your opinion, what are some of the challenges that cities could solve more effectively with data?
E: Cities are complex places and managing them effectively is a constant challenge. From traffic congestion and crime to housing affordability and infrastructure maintenance, there are always a host of issues to address. And the prioritization of these issues can change at any time, depending on the needs of the city’s inhabitants. This is where data comes in.
Good data can be a game-changer for city leaders, law enforcement, and healthcare providers, helping them identify and resolve issues quickly. And with the ever-increasing availability of data, cities have the potential to become even more responsive and efficient in their management. In other words, data is essential to making cities work better for everyone involved.
CT: What are the main challenges that cities face when trying to do more with data?
E: As cities become more and more digital, they collect large amounts of data on everything from traffic patterns to energy consumption. This data has the potential to transform city management, but it also raises a number of governance challenges.
One of the biggest challenges is ensuring that data is accessible to those who need it. This not only includes city officials, but also residents and businesses.
Another challenge is maintaining data security. With so much data collected, there is an increased risk of cyberattacks and data breaches.
Finally, cities must also grapple with the ethical implications of collecting and using data. For example, how to use the data collected by surveillance cameras? These are just some of the challenges cities face as they strive to scale up their smart city initiatives.
CT: Advanced uses of data and technology can raise privacy concerns – how well can cities manage this with residents?
E: As our lives move more and more online, privacy concerns become more and more important. In recent years, high-profile data breaches have made headlines around the world, and the issue of data privacy is now at the forefront of public debate. For cities, which are increasingly dependent on digital technologies, managing these concerns is essential.
One way to do this is to ensure that all data collected by city agencies is properly secured. This means implementing strong encryption protocols and investing in secure storage solutions.
Additionally, cities can provide residents with clear information about how their data is being used. When it comes to data privacy, transparency is key.
By taking these steps, cities can help build trust with their residents and show that they are serious about protecting their privacy.
CT: What are the main things you learned during your time in the city of Atlanta that drive what you do now?
E: Atlanta, like most cities, has faced challenges ranging from infrastructure, transparency and data privacy to coordination between the public and private sectors. During my tenure, we also had the added challenges of a Super Bowl, a major riot, and a pandemic. It was a stressful time, but we did amazing things under incredible pressure.
I enjoyed the work and it inspired me to create N-Ovate Business Solutions. Our goal is to provide innovation strategy solutions and support cities in their innovation goals.